Privacy Policy

Last Updated: November 11th, 2024

Introduction

UCollab (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our application or any associated services (collectively, the “Service”). By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information Collection

We only collect information that is necessary for the operation, maintenance, and improvement of our Service. The types of data we collect are as follows:

  • Personal Information: Information provided by you, such as your name, email address, and any other identifying information necessary to create an account or use the Service.
  • Usage Information: Non-identifiable data related to your interactions with the Service, such as device type, IP address, browser type, and operating system.
  • Application Data: Information you submit directly within the Service, which may include usage preferences, settings, and other customizations that improve your experience.

2. Use of Information

We only use your information for purposes directly related to the operation of our Service, including but not limited to:

  • Account creation, verification, and management
  • Providing customer support and responding to inquiries
  • Ensuring the security, stability, and functionality of the Service
  • Analyzing usage data to improve the quality and functionality of the Service
  • Conducting internal research and analytics for product development

3. Data Sharing and Disclosure

Your privacy is a priority. We do not sell, rent, or trade your personal information with any third parties. We may only share your information under specific circumstances that are essential for the operation of the Service, including:

  • Service Providers: We may work with third-party service providers to perform certain functions on our behalf, such as hosting, data storage, analytics, and payment processing. These service providers are only given access to information necessary to perform their specific tasks and are contractually obligated to protect your information.
  • Legal Obligations: We may disclose information if required to do so by law, or in response to valid requests by public authorities (e.g., a court or government agency), to protect the safety, rights, or property of UCollab, our users, or others.

4. Data Retention

We retain your personal information only as long as is necessary for the purposes outlined in this Privacy Policy, or as required to comply with legal obligations. Upon request, we will delete or anonymize your information in accordance with applicable laws and regulations.

5. Security of Your Information

We implement commercially reasonable measures to safeguard your information from unauthorized access, use, disclosure, and destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. We strive to use industry-standard means to protect your personal data but cannot guarantee absolute security.

6. User Rights and Choices

You have certain rights regarding the personal information we hold about you. Depending on your jurisdiction, these rights may include:

  • Access: You may request access to the personal information we hold about you.
  • Correction: You may request that we correct or update inaccurate or incomplete information.
  • Deletion: You may request the deletion of personal information that is no longer necessary for operational purposes.
  • Data Portability: You may request a copy of your personal information in a structured, machine-readable format.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other operational needs. When we make changes, we will update the “Last Updated” date at the top of this page. Your continued use of the Service after any changes to this Privacy Policy indicates your acceptance of the updated policy.

Conclusion

At UCollab, protecting your privacy is essential. We are committed to ensuring that your information remains secure and is only used to enhance your experience with the Service. By maintaining strict privacy practices, we aim to build trust with our users and offer a safe, reliable experience.